# The infrastructure for AI-native commerce

Zinc is the developer-first platform for agents that buy, browse, and reason with real-world products. We handle fulfillment complexity so you can focus on intelligence, UX, and scale.

[Explore the API](/content/docs/index.html) | [Build your Agent](/content/solutions/ai#/index.html)

## What You Get with Zinc

### Retail ordering distracts your team from innovating

- Retail sites are full of human-oriented friction CAPTCHAs, modals, and unstructured flows
- Storefronts constantly change breaking the execution agents need to act reliably
- Usage spikes get flagged or throttled breaking seamless autonomy
- Latency or fallback flows compromise agent reliability
- Post-purchase support adds operational weight and engineering overhead

### Infrastructure built for autonomous commerce

#### Running shoes under $100

- New Balance 530 - $100
- Under Armour Sonic 7 - $100
- Adidas Adizero Evo SL - $100
- HOKA Men's Clifton 9 - $100

### Live retail data in real time

Enable dynamic search, discovery, and reasoning by delivering structured, accurate product data — fueling agents with high-quality inputs to create fast, delightful user experiences.

Ordered:

### Programmatic ordering via API

Complete orders through a single, clean endpoint — built for agents, abstracted from the complexity of store checkouts, and focused entirely on speed, stability, and developer control.

- In Transit 
- Submitted
- Shipped
- Delivered

### Returns without the headaches

Integrate real-time delivery and return handling directly into your flows — without support tickets, manual reviews, or additional teams to manage the lifecycle.

### Resilient, high-throughput infrastructure

Handle bursty agent behavior and real-time loops at scale with a dependable platform — ensuring your agents execute confidently and reliably in production.

### Managed accounts

Skip account creation and maintenance. Leverage Zinc’s robust ordering capacity.

### Event webhooks

Receive instant updates when an order is placed, shipped, returned, or refunded.

### Cancel in-flight

Pre-shipped orders or kill orders in flight without contacting support team

### Stay with safeguards

Set price ceilings and enforce shipping rules so you never lose money on an order.

## Proof by the Numbers

### Built for high-frequency, AI-native commerce

- **4.5M+** orders processed: Across high-scale agentic and automated platforms
- **100x** sub-second median response time: Built to power agents reasoning in real time
- **99.9%** 99.99% uptime: Reliable enough to plug directly into production loops
- **0** Zero support headcount added: APIs, not back-office ops, power fulfillment

## What People Are Saying

**Jess Carlons**  
Head of Operations  
100K+ orders last quarter  
"After we switched to Zinc, we placed our first order in under an hour and every piece after that just clicked. No more managing accounts or writing custom logic. One API call, one dashboard, one partner. Our return rate went down, support tickets dropped by 40%, and we've scaled without adding headcount. Zinc is now core to how we fulfill, period."

## Frequently asked questions.

### How secure are your API integrations?

We implement enterprise-grade security measures including OAuth 2.0, API key management, rate limiting, and end-to-end encryption. All integrations follow industry best practices.

### What APIs do you support?

We support REST APIs, GraphQL, SOAP, and custom protocols. We can integrate with virtually any third-party service including CRM systems, payment processors, and data providers.